Delivery & Order

The delivery time includes the preparation time of the package plus the delivery time. My-Watch-Accessories.com ships worldwide. The buyer is informed by email of the different stages of tracking their order: preparation and delivery. The delivery time includes preparation time and delivery provided by our carrier. The announced delivery time of 7 to 14 working days is valid upon receipt by the buyer of the order delivery email. The delivery time (announced by the carrier) does not commit My-Watch-Accessories.com to a longer period.

You can follow the progress of your order by clicking on the following link: Track your package

We offer worldwide delivery!

If your order includes several items, they may be sent separately. Don't worry, your package will arrive shortly.

If you have not received your package after 2 months from the date of the order, do not hesitate to contact us by email at contact@my-watch-accessories.com: our team will do its utmost to meet your expectations.

Deliveries to overseas France (DOM-TOM) are generally longer (up to 2 months from the day of the order). However, delivery is also offered to you!

Cancellation & Return

Yes, as long as your order is not “processing”. Please contact our email support: contact@my-watch-accessories.com

It is possible to cancel your order as long as it has not yet been sent, however, the cancellation costs will however amount to 20% of the purchase price.

Do not hesitate to contact us by email at contact@my-watch-accessories.com: our team will do its utmost to meet your needs.

We are only able to accept a return in the event of a proven defect in the product.

However, if your products show any defect upon receipt of your package, send us one or more photos of the product in question (in the original packaging if possible) to contact@my-watch-accessories.com accompanied by your order number. To be eligible for a return, your item must be unused and in the same condition you received it.

Security

Your security, our priority: our site only offers secure payment methods guaranteed to be safe.

We accept :

Maestro

MasterCard

VISA

Apple Pay

Google Pay

PayPal

Shop Pay

Payment is made on our partners' secure banking servers. This implies that no banking information concerning you passes through the site https://my-watch-accessories.com . Payment by credit card is therefore perfectly secure; your order will be recorded and validated upon acceptance of payment by the bank.

Yes ! The "HTTPS" present in the URLs of our store testifies to the quality of our services. HTTPS is the variant of "http" secured by the use of SSL/TLS protocols. HTTPS is used to protect financial transactions on merchant sites. As e-retailers, we are aware that the use of SSL is becoming essential these days. This is the best way to protect your data and protect yourself against any hackers or identity theft.

Visually, the SSL certificate is represented by a padlock which appears in the URL bar of the web browser. It is also represented by an “s” which means “secure” and which is added to the “http” protocol on the website in the address bar.

Other questions

We make your purchases as easy as possible.

1. You select the desired product(s)

2. Click “add to cart”

3. Click on the shopping cart icon at the top right (your “basket”) to finalize your purchases

We also offer the option of creating an account to make the process even easier.

It is possible to accumulate discount codes only if it is mentioned that it is possible

My-watch-accessories.com ships its products worldwide. It may happen that customs adds however, the buyer is responsible for their country's import taxes, we take no responsibility.

If you would like to order "in bulk", email our team at contact@my-watch-accessories.com, we will be happy to chat with you.